Making the Difference

Pulse Check 2018

With the ambition to promote a culture of transparency and continuous improvement, Kuehne + Nagel has decided to check the pulse of employees globally with a dedicated survey: The Pulse Check is conducted globally and online, with the aim to capture Kuehne + Nagel employee’s opinions towards three relevant topics for the company: 

  • Strategy
  • Leadership
  • Employee Engagement.

The purpose of Pulse Check is to collect feedback and ideas for improvement, dynamically monitor where we stand regarding strategy implementation, leadership and employee engagement, communicate, align and engage across the organisation.

We encourage our employees to give their honest answers. Employee data is completely anonymised and the responses are assessed by a third party, respecting data protection and privacy policy. 

In 2018, the number of invitees for the first wave was 38,799 employees. 21,656 employees participated with a 56% return rate. The questionnaire consisted of 10 questions with four questions related to strategy, three to leadership, and three to engagement.


participated in the
Pulse Check
with a return rate of 56%

eNPS* score rate based on answers to question “I would recommend Kuehne + Nagel as a great place to work to friends”


*eNPS (Employee Net Promoter Score) = % Promoters – % Detractors
The number 8.2 indicates that Kuehne + Nagel has more promoters than detractors